Privacy Policy

1. Introduction

FirstLine ("we," "us," "our") provides AI-powered marketing automation systems for local trades and home-service businesses. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

We collect information you provide directly — such as your name, business name, phone number, and industry — when you fill out a form or request a demo. We also collect usage data (pages visited, device type) automatically through cookies and similar technologies.

3. How We Use Your Information

• To respond to your inquiry and schedule demo calls.
• To provide and maintain the services you sign up for.
• To send service updates, reports, and billing communications.
• To improve our website and offerings based on user behavior.

4. Cookies

We use cookies to understand how visitors interact with our site. You can disable cookies in your browser settings; some site features may not function as intended without them.

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate our business (e.g., hosting, analytics, CRM), under contractual obligations to protect your data.

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at hello@firstline.io.

8. Security

We implement industry-standard safeguards to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

Questions about this policy? Email us at hello@firstline.io.